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Privacy Policy

A legal disclaimer

Stormbird 3D Prints (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this policy.

 

​1. Information We Collect


A. Personal Information

We may collect personal information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through our payment providers)

  • Account login details (if you create an account)

We do not store full credit card numbers on our servers.


B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral links

This helps us improve our website and user experience.

 

C. Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to:

  • Remember your preferences

  • Keep your cart active

  • Monitor site performance

  • Assist with analytics

  • Support personalized ads (if enabled)

You can disable cookies in your browser settings.

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate updates, promotions, order info, or service announcements

  • Improve website performance

  • Prevent fraud and maintain security

  • Personalize your shopping experience

  • Comply with legal requirements

We do not sell or rent your personal information to third parties.

 

3. Sharing Your Information

We may share your information with trusted third parties who help us run our business, such as:

  • Payment processors (e.g., PayPal, Stripe, Shopify Payments)

  • Shipping carriers

  • Website hosting services

  • Email/marketing tools

  • Analytics providers

These providers only receive the information necessary to perform their services.

We may also share information if required by:

  • Law

  • Court order

  • Fraud investigation

  • Protection of our rights or customers

 

4. Data Security

We take data protection seriously and implement appropriate measures including:

  • Encryption

  • Secure servers

  • Limited access to personal data

  • Monitoring for security threats

However, no online system is 100% secure. We do our best, but we cannot guarantee absolute security.

 

5. Your Rights

Depending on your region, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion

  • Opt-out of marketing emails

  • Disable cookies

  • Withdraw consent

To exercise your rights, contact us at:
[Add your business email here]

 

6. Retention of Information

We keep personal information only as long as necessary for:

  • Legal compliance

  • Order fulfillment

  • Resolving disputes

  • Business operations

After that, data is securely deleted.

 

7. Children’s Privacy

Our website is not intended for individuals under 16 years old.
We do not knowingly collect personal data from children.
If you believe a minor has provided information, please contact us.

 

8. Links to Third-Party Websites

Our website may include links to external sites.
We are not responsible for their privacy practices or content.
We encourage you to review their privacy policies.

 

9. Changes to This Policy

We may update this Privacy Policy occasionally.
When we do, we will revise the “Last updated” date.
Continued use of our site means you accept the updated policy.

 

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Stormbird 3D Prints
Email: stormbird3d@outlook.com
Location: Kahnawake, QC, Canada

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